FAQs
1. What makes your hand-embroidered party wear garments unique?
- Our garments are meticulously hand-embroidered by skilled artisans, ensuring each piece is a work of art. We use premium quality materials and pay attention to every detail to create stunning and unique designs.
2. How do you ensure the quality of your hand-embroidered garments?
- We have a strict quality control process in place. Each garment goes through multiple inspections to ensure that the embroidery is flawless, the stitching is secure, and the overall quality meets our high standards.
3. How should I care for and clean my hand-embroidered garment?
- We recommend dry cleaning for our hand-embroidered garments to ensure that the delicate embroidery remains intact. Avoid machine washing or using harsh chemicals that may damage the embroidery.
4. What is the typical turnaround time for a custom order?
- The turnaround time for a custom order depends on the complexity of the design and the availability of materials. We will provide you with an estimated timeline when you place your order.
5. Do you ship internationally, and what are the shipping costs?
- Yes, we ship internationally. Shipping costs vary depending on the destination and the size of the order. You can contact our customer service team for more information.
6. Can I visit your store to see the garments in person?
- Yes, you are welcome to visit our store to see our garments in person. To ensure that we can provide you with the best service, we kindly ask that you book an appointment in advance. You can find our store address, opening hours, and appointment booking details on our website. We look forward to welcoming you to our store!
7. What is the process for requesting a custom design or size?
- To request a custom design or size, please contact our customer service team with your requirements. We will work with you to create a garment that fits you perfectly.